Customer Terminal

Collect feedback right at the point of experience

Monitor and improve your customer satisfaction – create reports and derive actionable insights.

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A complete feedback system – from end to end

Collect feedback on our cutting-edge feedback terminals. All terminals are equipped with a tablet and our powerful, yet easy to use, survey software. Finally, all responses from your customers are directly transferred to your real-time dashboard and reporting software.

A frictionless end-to-end approach to improve customer satisfaction and retention.

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Feedback terminal: Floor stand edition

  • For everyone: The most popular feedback solution for customers, patients, event visitors and more
  • Custom branding: Design your own terminal to reflect your corporate identity by changing colors, logos or choosing a completely customzied cover
  • Setting up your terminals is as easy as pie: simply unpack it, plug it in, and start collecting feedback
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Feedback terminal for walls and counters

Wall-mounted or counter terminals are perfect for locations with restricted space, like restaurants, pharmacies, medical practices or public transportation.

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Mobile feedback tablet for complete flexibility

Of course, you can also collect feedback just with Honestly’s survey tablets without the terminal stand.

The feedback tablet’s flexible accessibility is especially useful in healthcare for patients with impaired mobility or in closed groups like event visitors or meeting participants.

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Survey tablet software

  • Take advantage of a wide range of question types, intelligent branching logic and translate your surveys into over 25 supported languages
  • Your own branding: All surveys can be designed to reflect your corporate identity, including logo and colors
  • Works offline: Feedback will be saved securely and transferred to your dashboard once the system is back online
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Powerful reporting software

  • Dive deep into survey results, apply custom filters, and receive reports via email
  • Export any survey results as PDF, PPT, XLS or CSV
  • Use Honestly’s mobile app to check real-time survey results on the go
  • Receive automated alerts via email based on custom rules you set
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Explore more features

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Product Overview

Get a complete overview of the customer experience solution.

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Dashboard & Reporting

Create, distribute, and analyze surveys.

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Enterprise Ready

Customizations, user management & scalability.

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Security

Protecting your data is Honestly’s #1 priority.

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Feedback Terminals

Collect feedback right at the point of experience.

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Our clients

We’ve already built trust with over 1000 companies

  • Google
  • Daimler
  • unicredit-white-2x
  • lufthansa
  • continental
  • europarl
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Supercharge your customer experience with Honestly

Request a demo