You might not think of yourself as a designer. Maybe you can’t draw. Even if you’ve never won a game of Pictionary, however, you can still design experiences. In an effort to address striking employee disengagement numbers (85% of employees are not engaged or actively disengaged at work, according to Gallup), some companies are turning their methods for user and customer satisfaction inward. Want to learn more about this topic? Download our Employee Engagement ebook Download PDF Customers, users, and employees ultimately are all people who want to meet a certain goal while they encounter barriers.