Employee Net Promoter Score (eNPS): A Complete 2024 Guide
The Employee Net Promoter Score (eNPS) is a single, powerful metric derived from one core question: how likely are your employees to recommend your company as a great place to work? It’s essential for measuring employee engagement because it captures advocacy and evaluates workplace satisfaction. This guide provides a comprehensive overview of everything you need to know about eNPS: what it is, how to measure it, and how to use it to create a highly engaged workforce.