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Honestly

Employee surveys for retail & hospitality

Stores, hotels and head office in one survey.

Honestly reaches every employee, including part-time, temporary and seasonal staff without a company email, and shows the results by store, hotel and region.

  • Take part by email, QR code, personal access code or app
  • Compare results by store, hotel and region
  • Onboarding and exit surveys to understand turnover
Honestly dashboard showing response rate by location, engagement by seniority and a heatmap by department

A selection of our customers in retail, hospitality & consumer goods

  • Tchibo
  • Gebr. Heinemann
  • CFP Brands
  • Manner
  • Sunstar Hotels
  • A-ROSA

Compare stores, hotels and regions

The heatmap shows every question by location, next to internal and external benchmarks. You see where a location is ahead and where it needs support.

  • Filter by store, hotel, region or any other attribute from your HR system

  • Limit the view of store, hotel and regional managers to their own area

  • Small locations stay protected: results only appear once the minimum number of responses is reached

Heatmap of results by question and location with benchmark comparison

Understand turnover before it gets expensive

Onboarding surveys start automatically one week, one month and three months after someone joins. Exit surveys show why employees leave. The AI text analysis sorts the reasons from open-text answers by topic.

  • Trigger onboarding surveys automatically based on the start date

  • See in the exit responses which reasons for leaving come up most often

  • Track in the employee survey how intention to stay develops

Sentiment bubbles with a detail tooltip on one topic's distribution

Short, mobile and in their own language

Employees respond on a computer, on their smartphone or in the Engage App. Anyone who takes part by QR code or access code needs neither a company email nor a password.

  • Ask questions with stars, smileys or number scales that need no explanation

  • Employees type their answers to open questions or dictate them on their smartphone

  • The platform translates your questionnaire into more than 40 languages

Survey question with a five-star rating on workplace satisfaction

Works council & data protection

What the works council checks - and what it finds at Honestly

When you introduce a digital employee survey, the works council usually has a say. These three points usually decide how quickly you reach an agreement.

  • Anonymity the system enforces

    Results only appear once a group reaches a minimum number of responses. Open-text answers have their own threshold.

  • Mask names in open-text answers

    The platform can automatically mask names, email addresses and phone numbers in open-text answers.

  • Visibility by role

    You decide centrally, through roles and permissions, who can see which results. You can limit managers' view to their own area.

With Honestly, we can quickly and easily run anonymized global surveys on a wide range of topics and reach all employees.
Anna-Sophie Anna-Sophie HR Expert Development, Tchibo GmbH
Tchibo

Frequently asked questions

What retail and hospitality companies want to know before their first survey

  • How do employees without a company email take part?

    Through a QR code or link, for example on a poster in the staff room of a store or hotel, or through a personal access code, for example printed on the payslip. They don't need a company email address. Participation by code is included from the Business package. You can find all options on our feedback channels page.

  • Can we analyze results by store, hotel and region?

    Yes. When employees take part with a personal access code or by email, their responses are linked to attributes from your HR system, such as store, hotel or region. The platform only shows results for groups that reach the minimum number of responses. With a publicly posted QR code, responses are not linked to attributes, because no personal reference is collected. To compare stores, use personal access codes.

  • How do onboarding and exit surveys help reduce turnover?

    Onboarding surveys run automatically after one week, one month and three months and show early on where onboarding gets stuck. Exit surveys capture in a structured way why employees leave. Both run on the same platform as the employee survey, so you can analyze the results together.

  • Does Honestly work for seasonal businesses?

    Yes. Seasonal staff take part by QR code or access code, without an account and without a company email, in their own language if you wish. A short survey at the end of the season shows what went well and what you should change for the next season.

  • What does our works council need?

    Before the first digital survey, employers and works councils usually sign a works agreement. The review typically focuses on the anonymity threshold, how open-text answers are handled and the data processing agreement. You can read how Honestly addresses these points on our security and data protection page.

  • How much does Honestly cost?

    The price depends on the number of employees and the package, and is billed annually. You can see what each package includes on our pricing page. Multilingual surveys and masking of personal data are included in Enterprise and available as an add-on in Business.

See how to reach stores, hotels and head office in one survey

In a personal demo, we show you how every employee takes part and how you analyze the results by store, hotel and region.

  • Tchibo
  • Gebr. Heinemann
  • Sunstar Hotels
  • A-ROSA
OMR Reviews - 4.6 out of 5

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In 30 minutes we show you how Honestly makes engagement measurable.

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OMR Reviews - 4.6 out of 5

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Questions about your account or a running survey? Our support team takes it from here.

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