Recruitment Satisfaction Survey Template
Many organizations believe that the real work of attracting and keeping the best work force begins on an employee’s first day in the office.
This is a dangerous presumption: The opinion of a potential employee begins forming long before their first day on the job.
The recruitment process:
- is an essential factor to how a candidate perceives your organization
- influences whether or not you are going to be seen as an attractive employer.
That’s why it is critical to make the recruitment process as efficient, professional and informative as possible.
How do you find out of your recruitment process works though? Simply ask the candidates for their opinion using our recruitment satisfaction survey template!
If you ask the right questions, you’ll be able to identify what aspects of your recruitment process are already working well, and which need improvement.
💡Remember: A seamless recruitment process is not only more likely to attract better talent, but also allows new employees to come to the office more motivated and informed, ultimately leading to a higher employee engagement and efficiency from the start.
Begin getting feedback on your recruitment satisfaction by using the survey template below. And don’t forget to follow up on your onboarding process after a successful hire!
5 sample recruitment satisfaction survey questions:
Question #1: “How did you learn about the job opening?”
💡Insights it gives: allows you to see the effectiveness of your job posting channels. For example, knowing that the majority of your high-quality candidates learn about your job ads from a local job website versus LinkedIn indicates you might want to drop the latter as a channel and focus on the one that fills your pipeline with qualified candidates.
Question #2: “My recruiter explained the details of the job clearly.”
💡Insights it gives: measures how effectively your recruiters convey job specifics, helping to set accurate candidate expectations. If candidates frequently feel left in the dark about role responsibilities or company culture, it could signal that your recruiters might need to get on the same page with a hiring manager beforehand to go through the role scope. For example, if multiple candidates mention they were unaware they needed to come to the office four times a week, you could create an interview checklist for your recruiters to make sure they cover all the important factors. This can also help decrease early turnover!
Question #3: “During the interview, I was able to communicate information about my relevant skills, experience, and career goals.”
💡Insights it gives: this question helps you evaluate how well your interview process allows candidates to fully express themselves. For example, if a candidate feels they didn’t get to articulate their qualifications and aspirations well-enough, it could mean your interviews might be more interviewer-dominated or lack enough open-ended questions. Thanks to this feedback, you can refine your interview structure and even coach your interviewers to make sure the dialogue is balanced.
Question #4: “How easy was it to apply for the position?”
💡Insights it gives: following it up with an open-ended question such as: “Tell us what would you improve about it? " can you give hints on where your applying process might be broken. Sometimes it could be a wrong link, buggy submission form, or inability to attach a CV. Knowing exactly what the issues are allows you to fix them right away and helps you ensure smooth experience for other candidates.
Question #5: On a scale from 1 to 5, how satisfied were you with the interview?
💡Insights it gives: This Likert scale style question allows you to see how how happy your candidates are with the interview process. You can follow it up with an open-ended question asking: What’s one thing you would improve about the interview? Insights will give you concrete ideas on how the ideal interview process could look like.
Those are the five sample questions! To see the full list of questions and best practices of running recruitment satisfaction surveys, download our free template.
